Water Services Operational Compliance

The Veolia ANZ company-wide business management system helps to ensure compliance with all applicable legal and other requirements.

Which standards does Veolia comply with?

Veolia’s operations comply with international management system standards, including ISO 9001, ISO 14001, AS/NZS 4801, OHSAS 18001 and, where locally applied, ISO 22000 and PAS 55. Veolia also complies with the requirements of the Sarbanes-Oxley Act 2002.

How does Veolia manage compliance?

We manage our compliance performance through compliance programs in accordance with the principles of AS/NZS 3806 and in conjunction with the risk management structure.

We also ensure compliance through a combination of behavioural and procedural systems:

  • Behavioural compliance is achieved through regular and ongoing training, effective internal communication, providing incentives for compliance and enforcing compliance through performance management and disciplinary action
  • Procedural compliance is achieved by ensuring the requirements of laws, regulations, codes, organisational standards and contracts are incorporated into all business management system documentation.

Want to learn more about Veolia’s operational compliance for water services?

In Australia
Please submit an online enquiry to our customer service team or call us at 07 3231 7400.

In New Zealand
Please submit an online enquiry to our customer service team or call us at 0800 325 542.