myVeolia Papakura

Water Management Portal in Papakura

The myVeolia water management platform has been designed to simplify managing our customers water and wastewater services.


Here are some of the exciting features available on the platform:

  • Water services - Monitor your water consumption at any time
  • Contact details - Easily update your personal information, such as contact details and address, ensuring our records are accurate and up to date.
  • Account balance - Instantly view your account balance to stay updated on your billing status.
  • Online billing - Access and download copies of your bills and invoices whenever you need them, eliminating the hassle of paper documents.
  • Online payment - Seamlessly pay your water and wastewater bills online at any time through our secure payment gateway.

How to access myVeolia in 3 easy steps:

  1. Visit and press 'Sign In' after entering your email and your account number (from your recent Veolia invoice). 
  2. Get your confirmation code by email. If you do not receive the email after a few minutes, check your “junk mail” or “spam” folder.
  3. Set your new password.

How to receive your next invoice via email?

Veolia can now send your invoice by email. Fill in the form below or email us at mailto:[email protected] and include your email address and account number from your recent Veolia invoice.

We're here to help

If you need help or have more questions, you’re welcome to contact us via [email protected] or call us at (09) 295 0515.

myVeolia Portal - Registrations

Please select the services you'd like to signup to
Please select the description which best applies to you
Your account number can be found on the top left hand corner of your invoice 

Contact Details

Would you like to use an alternative email for your portal setup?