Veolia provides high quality water and wastewater services which meet the needs of the Auckland community. Our team can assist you with: - Meter reading, billing and collection of revenue - Customer services - Operations and maintenance of water supply and wastewater collection - Planning, design, construction and finance of new infrastructure. Enquiries about stormwater drainage should be directed to [Auckland Council](http://www.aucklandcouncil.govt.nz/EN/ContactUs/Pages/Home.aspx). ### Contact Us Our customer services team is available during the office hours below (except on statutory holidays). We aim to answer your calls promptly and provide follow up calls within 24 hours. We always welcome your feedback: Please contact us with any concerns or ideas you may have for improving our service. Telephone: (09) 295 0515 Fax: (09) 296 2632 Emergency services (24hr): (09) 295 0515 Email: ### Visit Us **Corporate head office** Millennium Business Park, Phase 2, Building C 600 Great South Road Ellerslie 1051 8.30am to 5pm Monday-Friday Statutory holidays – closed ### Post PO Box 11284 Ellerslie, Auckland 1542 ### Related services [Our Locations](/en-au/our-locations) [Papakura Customers](/en-au/papakura-customers/papakura-customers) [Contact us for more information](/en-au/contact-us/new-zealand-enquiries)