## Energy Retailing to meet Your Electricity Needs **Veolia is now a licensed energy retailer, providing electricity to large Commercial and Industrial (C&I) customers throughout the National Electricity Market across Australia** (WA and NT excepted) Veolia Energy is proud to be an approved GreenPower provider. By supplying accredited GreenPower products, we empower our customers to make sustainable energy choices that help to reduce their carbon footprints. By choosing GreenPower products, you're assured that Veolia Energy will match your electricity use with Government-accredited renewable electricity sources. ![GreenPower Accreditation](/sites/g/files/dvc2011/files/styles/default/public/image/2026/06/GreenPower_Accredited%20Renewable%20Electricity_RGB_Green.png.webp?itok=EzbOpX4H) [Discuss your energy needs with our team of experts](#Energy_retail_contact_form) ![Veolia Energy arrow icon](/sites/g/files/dvc2011/files/styles/default/public/image/2025/01/Bright%20yellow%20down%20arrow%20200px%20-%20landscape.png.webp?itok=10nN4aSG) #### Who is Veolia? **Veolia is a global leader in sustainable technologies and innovation.** We specialise in forming long-term local partnerships to create a more sustainable future. Leveraging this extensive global expertise, Veolia is transforming the way we manage water, water, and energy in Australia and New Zealand to protect our environment while creating social and economic value. We call this [ecological transformation](/en-au/purpose/ecological-transformation "Ecological Transformation"). With a focus on carbon reduction and preserving our natural resources, Veolia delivers tailored solutions to increase recycling rates, optimise energy systems, and provide vital services to businesses and communities alike. #### A prime example of our ambition in action is our expertise in converting landfill and organic waste into renewable energy. Veolia owns and operates a number of waste-to-energy facilities across Australia which produce electricity using advanced energy recovery technologies. Our sites include [Woodlawn Eco Precinct](/en-au/our-facilities/treatment-plants/solid-waste/woodlawn-eco-precinct "Woodlawn Eco Precinct"), [Ti Tree Bioenergy](/en-au/our-facilities/landfills/ti-tree-bioenergy-facility-qld "Ti Tree Bioenergy Facility, QLD"), [Hampton Park](/en-au/our-facilities/landfills/hallam-road-landfill "Hallam Road Landfill "), and [EarthPower](/en-au/our-facilities/energy-from-waste/earthpower "EarthPower, NSW"). Collectively, **these cutting-edge facilities generate 154,000 MWh of energy per year** - enough to power 30,000 households\*, which is distributed to communities through the local energy grid. These activities also produce Large-scale Generation Certificates (LGCs) and Carbon Credit Units (ACCUs) that help Australian businesses to meet their carbon reduction targets. #### Partnering with Veolia today means joining the ecological transformation movement for a stronger and healthier tomorrow. [*\*Australian Energy Regulator, 2020*](https://www.aer.gov.au/system/files/Residential%20energy%20consumption%20benchmarks%20-%209%20December%202020_0.pdf) ### We're here to help | [ ![Veolia Energy Retail customer support centre tile](/sites/g/files/dvc2011/files/styles/default/public/image/2025/11/Customer%20support%20centre%20tile.png.webp?itok=lndJMO_I) ](/en-au/energy-retail/customer-support) | |---| [Visit the customer support centre](https://www.anz.veolia.com/energy-retail/customer-support) ### **Veolia Energy's vision** Veolia Energy is set to make a significant impact in the retail energy market for commercial and industrial energy consumers. Driven by Veolia's [GreenUp strategy](/en-au/greenup-strategy "GreenUp Strategy"), we're focused on helping our valued customers and prosumers achieve their carbon reduction ambitions. **How are we transforming Australia's energy?** We're working to integrate diverse and sustainable energy solutions, such as wind generation and battery storage, into our product range. By proactively taking the lead in the advancement of Australia's energy mix, our retail energy services will have the resilience to meet future changes and challenges within the energy market. With Veolia Energy, you will be supported in navigating your emissions reductions targets, operational efficiencies, and cost stability goals. [Take part in shaping Australia's energy future](#Energy_retail_contact_form) ![](/sites/g/files/dvc2011/files/styles/crop_freeform/public/image/2024/12/Energy%20Retail%20Header.png.webp?itok=QOJlh8Go) ![Veolia Energy arrow icon](/sites/g/files/dvc2011/files/styles/default/public/image/2025/01/Bright%20yellow%20down%20arrow%20200px%20-%20landscape.png.webp?itok=10nN4aSG) ## Our fixed energy supply range Choose between our **stepped** or **smooth** fixed rate offerings, crafted to suit your energy usage needs and take the guesswork out of your service. Let us assist you in finding the right product for your business. Our **stepped** offerings provide a fixed rate based on the market price for the contract period at the time you request a quote. Subsequent years reflect the market conditions from the time of your Veolia Energy contract's starting date. This step-by-step plan offers the flexibility to choose either the full 3-year contract, or just the first year with an option to renew at a later date. The **smooth** offerings take the average rate across a 3-year period and blend them over the contract's term. This option can provide you with the stability and predictability needed to more easily manage and budget for your business's energy expenses over time. At Veolia Energy, we can set you up with **Time-of-Use (ToU)** fixed electricity plans, designed so that your rates reflect how and when your business uses energy throughout the day to maximise cost-effectiveness. By gaining an understanding of how your consumption interacts with the market's supply and demand behaviours, we can help you take control of your energy costs to unlock significant savings and avoid unwanted billing surprises, with the ultimate goal of enhancing your bottom line performance. [Speak with us to find a fixed plan for you](#Energy_retail_contact_form) ### Time-of-Use (ToU) plan options - ![Veolia energy retail Flat plan icon](/sites/g/files/dvc2011/files/styles/employee_303x368/public/image/2026/07/Veolia%20energy%20retail%20Flat%20plan%20icon.png.webp?itok=O02k24Tm) Flat Our hassle-free offering for your peace of mind. [ Close ](#) ### Flat plan The Veolia Energy flat plan offers simplicity with a standardised rate for all times throughout the day. You have the option of choosing between a **stepped** or **smooth** plan model based on your long-term needs. [Speak to us](#Energy_retail_contact_form) to find the best option suited to your business. ### Flat plan The Veolia Energy flat plan offers simplicity with a standardised rate for all times throughout the day. You have the option of choosing between a **stepped** or **smooth** plan model based on your long-term needs. [Speak to us](#Energy_retail_contact_form) to find the best option suited to your business. Close - ![Veolia energy retail Standard ToU plan icon](/sites/g/files/dvc2011/files/styles/employee_303x368/public/image/2026/01/Veolia%20energy%20retail%20Standard%20ToU%20plan%20icon.png.webp?itok=YR2d9Rd8) Standard Follow market trends with a traditional ToU model. [ Close ](#) ### Standard plan Veolia Energy's standard ToU plan is your traditional 'Peak, Shoulder, and Off-Peak' pricing model in which energy prices adapt to the general supply and demand trend of the National Energy Market. This product is best suited to businesses that, for example, are supported by an onsite solar (PV) system that can supplement energy consumption during the Peak hours of the day to enhance cost efficiency. [Speak to us](#Energy_retail_contact_form) to find the best option suited to your business. ### Standard plan Veolia Energy's standard ToU plan is your traditional 'Peak, Shoulder, and Off-Peak' pricing model in which energy prices adapt to the general supply and demand trend of the National Energy Market. This product is best suited to businesses that, for example, are supported by an onsite solar (PV) system that can supplement energy consumption during the Peak hours of the day to enhance cost efficiency. [Speak to us](#Energy_retail_contact_form) to find the best option suited to your business. Close - ![Veolia energy retail Solar Soaker plan icon](/sites/g/files/dvc2011/files/styles/employee_303x368/public/image/2026/01/Veolia%20energy%20retail%20Solar%20Soaker%20plan%20icon.png.webp?itok=EkZdaAZQ) Renewable Soaker Take advantage of market surpluses to reduce costs. [ Close ](#) ### Renewable Soaker plan We understand that not all businesses have the ability to equip onsite solar (PV) systems that meet their energy needs - but that doesn't mean you can't enjoy the benefits. With Australia's rapid expansion into renewable technologies, the market is now experiencing surplus (typically meaning low-cost) energy in the middle of the day that we can capture for your use. With Veolia Energy's Renewable Soaker plan you have the opportunity to access this excess energy for a larger portion of your operations. [Speak to us](#Energy_retail_contact_form) to find the best option suited to your business. ### Renewable Soaker plan We understand that not all businesses have the ability to equip onsite solar (PV) systems that meet their energy needs - but that doesn't mean you can't enjoy the benefits. With Australia's rapid expansion into renewable technologies, the market is now experiencing surplus (typically meaning low-cost) energy in the middle of the day that we can capture for your use. With Veolia Energy's Renewable Soaker plan you have the opportunity to access this excess energy for a larger portion of your operations. [Speak to us](#Energy_retail_contact_form) to find the best option suited to your business. Close ![Veolia Energy arrow icon](/sites/g/files/dvc2011/files/styles/default/public/image/2025/01/Bright%20yellow%20down%20arrow%20200px%20-%20landscape.png.webp?itok=10nN4aSG) ![Veolia energy retail Spot Market plan icon](/sites/g/files/dvc2011/files/styles/crop_freeform/public/image/2026/01/Veolia%20energy%20retail%20Spot%20Market%20plan%20icon%20square.png.webp?itok=RaKL2D4r) ## Spot market buying A spot energy contract allows large consumers to purchase electricity at the current market price, which fluctuates throughout the day according to the balance of supply and demand in the National Electricity Market (NEM) at any given point. Benefits of opting for a spot energy contract can include: - **Price volatility opportunities** Large consumers can take advantage of lower prices during off-peak times, or when there is a higher supply from renewable energy generation, enabling potential cost savings. - **Flexibility** Spot contracts offer greater flexibility compared to fixed contracts as consumers are able to adapt energy purchasing based on market conditions and their operational needs. - **No long-term commitment** Spot contracts typically do not require long-term commitments, meaning businesses aren't locked into high rates during periods of price increases. - **Cost efficiency** By aligning energy consumption with periods of lower prices, large enterprises can achieve operational efficiencies and enhance their cost structure. - **Market responsiveness** Contracts can be adjusted quickly based on real-time market conditions, providing a better alignment with renewable energy trends. *While spot energy contracts can offer significant advantages for large energy consumers, it must be noted they also present potential risk relating to price volatility, and require active management. Speak with the Veolia Energy team to decide if a spot energy contract is right for your business.* [Find out if spot buying is right for you](#Energy_retail_contact_form) ![Veolia Energy arrow icon](/sites/g/files/dvc2011/files/styles/default/public/image/2025/01/Bright%20yellow%20down%20arrow%20200px%20-%20landscape.png.webp?itok=10nN4aSG) ## Why partner with us? ![Seamless onboarding - white](/sites/g/files/dvc2011/files/styles/content_push_teaser/public/image/2025/07/Seamless%20onboarding%20-%20white.png.webp?itok=PRn-MNCN) **Seamless onboarding** Our electricity solution is simple to roll out, enabling a smooth transition for your site(s). ![Dedicated specialists - white](/sites/g/files/dvc2011/files/styles/content_push_teaser/public/image/2025/07/Dedicated%20specialists%20-%20white.png.webp?itok=8HSdLCeN) **Dedicated specialists** Your local account manager works closely with you to ensure your needs are met. ![Online customer portal - white](/sites/g/files/dvc2011/files/styles/content_push_teaser/public/image/2025/07/Online%20customer%20portal%20-%20white.png.webp?itok=cpJ2sOSP) **Online customer portal** Data insights, billing needs, and self-service functions - all at your fingertips. ![Multi-site billing - white](/sites/g/files/dvc2011/files/styles/content_push_teaser/public/image/2025/07/Multi-site%20billing%20-%20white.png.webp?itok=ee3rjEzP) **Multi-site billing** We offer detailed billing on a site-by-site or bespoke consolidation basis for your convenience. ![GreenPower - white](/sites/g/files/dvc2011/files/styles/content_push_teaser/public/image/2025/07/GreenPower%20-%20white.png.webp?itok=D-TDULaw) **GreenPower** Flexible options to access large-scale generation certificates (LGCs) and to report government-accredited renewable energy use. ![Tailored contracts - white](/sites/g/files/dvc2011/files/styles/content_push_teaser/public/image/2025/07/Tailored%20contracts%20-%20white.png.webp?itok=gHAKO13g) **Tailored contracts** Our energy solutions are tailored to your needs, including but not limited to Fixed, Spot, or Structured energy retail products. ![PPAs - white](/sites/g/files/dvc2011/files/styles/content_push_teaser/public/image/2025/07/PPAs%20-%20white.png.webp?itok=tfXbbC9m) **PPAs** Find the right power purchase agreement (PPA) including Corporate, Ownership, DBOOT, or Sleeving - or transfer an existing PPA to your new contract. ![Comprehensive solutions - white](/sites/g/files/dvc2011/files/styles/content_push_teaser/public/image/2025/07/Comprehensive%20solutions%20-%20white.png.webp?itok=mz7K62sw) **Comprehensive solutions** Explore bespoke solutions to enhance your energy performance with Veolia's [Energy Services](https://www.anz.veolia.com/services/energy-services). ![Veolia Energy arrow icon](/sites/g/files/dvc2011/files/styles/default/public/image/2025/01/Bright%20yellow%20down%20arrow%20200px%20-%20landscape.png.webp?itok=10nN4aSG) ## HOW CAN WE ASSIST YOU TODAY? **Our team of industry experts are here to support you and your business. Please fill in the form to connect with us and learn more about our retail energy offerings.** You must have JavaScript enabled to use this form. ## How can we help? First Name Last Name Email Phone State - Select -NSWACTNTQLDSATASVICWANational AU Post Code Are You an Existing Customer? - Select -YesNo Company Account Number Query Type? - Select -Sales & ServicesGeneral Enquiries Message I would like to receive marketing communications regarding Veolia products, services, & events By completing this form, you give your consent to the collection and use of the personal data that concern you. [Read all the disclaimer.](https://www.veolia.com/en/form-disclaimer) ![Solar panels on roof with strong sun in the background](/sites/g/files/dvc2011/files/styles/crop_freeform/public/image/2025/09/Decarbonisation%20%282%29.jpg.webp?itok=iDmgRuAj) ### Policies & Compliance → [Veolia Energy's Standard Terms & Conditions](https://www.anz.veolia.com/veolia-energy-standard-terms-conditions) → [Veolia Energy's Customer Charter](https://www.anz.veolia.com/veolia-energy-customer-charter) → [Veolia Energy's Complaints & Dispute Resolution Procedure](https://www.anz.veolia.com/veolia-energy-complaints-dispute-resolution-procedure) → [Veolia Energy's Hardship Policy](https://www.anz.veolia.com/veolia-energy-hardship-policy) → [Veolia Energy's Family Violence Policy](https://www.anz.veolia.com/veolia-energy-family-violence-policy) → [Greenhouse Gas Disclosure](https://www.anz.veolia.com/sites/g/files/dvc2011/files/document/2025/01/Greenhouse%20Gas%20Disclosure.pdf) → [How to read your electricity meter](https://www.anz.veolia.com/veolia-energy-reading-your-meter)