**The myVeolia water management platform has been designed to simplify managing our customers water and wastewater services.**



 

 

 



#### Here are some of the exciting features available on the platform:

- **Water services** - Monitor your water consumption at any time
- **Contact details** - Easily update your personal information, such as contact details and address, ensuring our records are accurate and up to date.
- **Account balance** - Instantly view your account balance to stay updated on your billing status.
- **Online billing** - Access and download copies of your bills and invoices whenever you need them, eliminating the hassle of paper documents.
- **Online payment** - Seamlessly pay your water and wastewater bills online at any time through our secure payment gateway.

#### How to access myVeolia in 3 easy steps:

1. Visit <https://my.veolia.co.nz> and press 'Sign In' after entering your email and your account number (from your recent Veolia invoice).
2. Get your confirmation code by email. If you do not receive the email after a few minutes, check your “junk mail” or “spam” folder.
3. Set your new password.

#### How to receive your next invoice via email?

Veolia can now send your invoice by email. Fill in the form below or email us at <nz-customerservice-water@veolia.com> and include your email address and account number from your recent Veolia invoice.



 

 

 



 

 

### Related Services

    [Papakura Customers](https://www.veolia.com/anz/contact-us/papakura-customers)

    [My Account ](https://www.veolia.com/anz/contact-us/papakura-customers/my-account)

    [Customer Information ](https://www.veolia.com/anz/contact-us/papakura-customers/customer-information)

    [Building or Developing ](https://www.veolia.com/anz/contact-us/papakura-customers/building-or-developing)

    [Moving House ](https://www.veolia.com/anz/contact-us/papakura-customers/moving-house)

    [Forms and Applications ](https://www.veolia.com/anz/contact-us/papakura-customers/forms-applications)

 

 

 





 

 





[Contact us for more information](/en-au/services/new-zealand)

 



 

 





 

 

 

 





 

 

 

 





## We're here to help

If you need help or have more questions, you’re welcome to contact us via <nz-customerservice-water@veolia.com> or call us at [(09) 295 0515](<tel:(09) 295 0515>).



 

 

 



 

 

 

 





 You must have JavaScript enabled to use this form.

 ## myVeolia Portal - Registrations 

   Please select the services you'd like to signup to    Register my interest for the myVeolia customer portal 

 

   I want to receive my invoices via email  

 



 

 

   Please select the description which best applies to you   

 Account Owner  

  

 Property Manager 



 

 

 Account Number? *Your account number can be found on the top left hand corner of your invoice* 

 

 

 

 

 Account Owner or Business Name  

 

 

 Last invoice date of issue?  

 

 

 Last invoice total amount?  

 

 

 

 

  



 ## Contact Details

 First Name  

 

 

 Surname  

 

 

 Contact number  

 

 

 Email  

 

 

   Would you like to use an alternative email for your portal setup?   

 Yes 

  

 No 



 

 

 Alternative email for portal / digital invoices  *This email will be used to set up your portal login / digital invoices* 

 

 

 

 

 

 

  



 ## Action

 Any other comments? 

 

 

 

   

  

 

 

By completing this form, you give your consent to the collection and use of the personal data that concern you.  
[Read all the disclaimer.](https://www.veolia.com/en/form-disclaimer)